Refunds

Refund policies are outlined below by specific situation. All refunds will be issued via check sent in the mail.

Training Events

At Paul T. Guillory, we understand that unforeseen circumstances can arise. This policy outlines the procedures for cancellations and refunds for our training events.

Participant Cancellation:

• Full Refund: Participants who cancel their registration more than 14 calendar days prior to the scheduled start date of the training event will receive a full refund of the registration fee.
• Partial Refund (50%): Participants who cancel their registration between 7 and 14 calendar days prior to the scheduled start date of the training event will receive a 50% refund of the registration fee.
• No Refund: Participants who cancel their registration less than 7 calendar days prior to the scheduled start date of the training event, or who fail to attend the event, will not be eligible for a refund.

Paul T. Guillory Event Cancellation or Reschedule:

Paul T. Guillory reserves the right to cancel or reschedule a training event due to low enrollment, instructor illness, unforeseen circumstances, or force majeure events.

• Cancellation: If Paul T. Guillory cancels a training event, registered participants will receive a full refund of the registration fee.
• Reschedule: If Paul T. Guillory reschedules a training event, registered participants will have the option to:
  
  • Transfer their registration to the new date at no additional cost.
  • Receive a full refund of the registration fee. Participants must notify us of their choice within 7 calendar days of being informed of the reschedule.

Transfer of Registration:

• Participants may transfer their registration to another individual for the same training event, provided they notify us at least 48 hours prior to the scheduled start date. There is no fee for registration transfers.

How to Request a Cancellation or Transfer:

• All cancellation and transfer requests must be submitted in writing via email to therapy@paulguilloryphd.com. Please include the participant’s name, the name and date of the training event, and the reason for cancellation or the name and contact information of the transferee.

Refund Process:

• Refunds will be processed within 10 business days of the cancellation approval. The refund will be issued as a check via mail.

Exceptions:

• In exceptional circumstances, such as documented medical emergencies, requests for exceptions to this policy may be considered on a case-by-case basis. Supporting documentation may be required.

Contact:

• If you have any questions regarding this policy, please contact us at therapy@paulguilloryphd.com.

We appreciate your understanding and look forward to your participation in our training events.

Video Trainings

Thank you for purchasing video training from Paul T. Guillory. We strive to provide high-quality educational content. Please review the following policy regarding your purchase:

Access and Usage

• Upon successful purchase, you will be granted access to the video training content for the duration specified at the time of purchase.
• The video training is for your personal, non-commercial use only.
• Sharing, distributing, or reproducing the video training content is strictly prohibited and may result in the termination of your access.

Technical Issues

• Paul T. Guillory is responsible for providing access to the video training content. If you experience technical difficulties accessing the content, please contact us at [Insert Email Address Here] or [Insert Phone Number Here]. We will make reasonable efforts to resolve the issue promptly.
• You are responsible for ensuring you have the necessary hardware, software, and internet connection to access the video training.

3. Refund Policy

• Due to the digital nature of video training and the immediate access to content, we generally have a no-refund policy.
• All sales are final.
• However, in the following exceptional circumstances, a refund may be considered, at the sole discretion of Paul T. Guillory:
  • Content is Significantly Defective: If the video training content is significantly defective or not as described, you must notify us within 7 days of purchase with specific details of the defects. We will review your request, and if the defect is verified, we will either replace the content or issue a refund.
  • Purchase Error: If you made a clear and documented error during the purchase process (e.g., purchase right to modify, update, or discontinue the video training content at any time.
  • We also reserve the right to update this Video Training Purchase Policy. Any changes will be posted on our website, and your continued access to the video training constitutes acceptance of the updated policy.
• By purchasing video training from Paul T. Guillory, you acknowledge that you have read, understood, and agree to this Video Training Purchase Policy.sing the same training twice), you must notify us within 24 hours of the purchase.

How to Request Assistance

• For any issues related to your video training purchase, including technical difficulties or refund requests, please contact us at therapy@paulguilloryphd.com.
• Please include your order details, the name of the video training, and a clear description of the issue.

Changes to Content and Policy

• Paul T. Guillory reserves the right to modify, update, or discontinue the video training content at any time.
• We also reserve the right to update this Video Training Purchase Policy. Any changes will be posted on our website, and your continued access to the video training constitutes acceptance of the updated policy.

By purchasing video training from Paul T. Guillory, you acknowledge that you have read, understood, and agree to this Video Training Purchase Policy.

Supervision, Mentoring & Psychotherapy

At the practice of Paul T. Guillory, PhD, your time is deeply respected. Please note that all payments for psychotherapy, supervision and mentoring services are non-refundable. This policy ensures that your scheduled time is reserved exclusively for you and allows the practice to operate efficiently.

We kindly request at least 48 hours’ notice for any appointment cancellations or rescheduling. Missed appointments or cancellations made with less than 484 hours’ notice may be subject to the full session fee.

If you have any questions about this policy or need further clarification, please don’t hesitate to reach out. Your care and understanding are appreciated.

Need help?

If you have any questions about this policy or need further clarification, please don’t hesitate to reach out. Your care and understanding are appreciated.